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Dr. Melissa Patton, EdD
Seasoned Project, Program, and Product Operations Professional
About Me
Seasoned product and program manager with over 15 years of experience leading and collaborating cross functional teams, building, and launching products, growing a strong agile/lean product team, and exponentially scaling an organization through product-led growth (PLG). Consistently and relentlessly driven timely releases of products and key features for stakeholders through intentional management and inexorable execution. Currently leading a team of over 75 people.
Additionally, an experienced doctoral-level higher education executive with project, program, and portfolio management knowledge. A proactive go-getter who wears multiple hats and has a proven track record of meeting stakeholder deadlines on time and on budget, and within scope without compromising on quality.
Innovative entrepreneur who has led a lean start up company who thrives in implementing technology solutions and executing innovative products in a data and customer driven environment.
Career Highlights
- Built 3 ed-tech products for educational company
- Supervised the development of 10+ product development efforts for mobile and web-based applications, leading to thousands of used
- Owned the SaaS product roadmap, delivering successful outcomes by prioritizing customer needs, leading to 55% increase in customer satisfaction and a 35% improvement in product adoption.
- Orchestrated PLG strategies that boosted revenue by <2x> driving business growth through innovative product strategies such as the implementation and creation of a new database management system.
- Backed customer-centric product development programming by leveraging continuous discovery frameworks to identify and deliver solutions that align with the needs of our users, furthering a 35% increase in user satisfaction.
- Bridgebuilder with 20 years of experience in higher education space with the collaborative delivery of 3 different e-learning platforms, the development and launch of a human service AS degree, lead on regional accreditation renewal.
- Trusted advisor, with financial acumen who collectively has managed over 20 million in revenue.
I look forward to connecting with you. Please contact me here, drmelissapatton@gmail.com.
Competencies Include
Marketing
Education
-
Benedictine University, Lisle, IL
EdD in Higher Education and Organizational Change -
Concordia University Chicago, River Forest, IL
MA in Community Counseling Psychology -
Drake University, Des Moines, IA
BA in English Writing
Scholarship Student Athlete/Track and Field
Certifications & Trainings
- Product Management Certification+Agile Product Owner + Scrum
- Product Management: Mastering Product Roadmaps Certification
- Project Management Course: Beginner to PROject Manager Certification
- Product Design Management for Agile Practitioners Certification
- Mediation Certification
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