Dr. Melissa Patton

Products & Projects

Product operations tech start-up

ProJECT - Fractional Coo

Fractional Chief Operations Officer at a start-up technology company for a celebrity CEO in the real estate sector. We created and hired a domestic and international product team. Created a product roadmap, led product operations meetings, and developed an MVP (minimum viable product). On behalf of the CEO, set up vendors and workflow processes for technology products. Facilitated negotiations and conversations with fintech companies, debt relief companies, drone companies, permitting companies, and those in the real estate field.

operations start-up - educational firm

ProJECT - head of ops

Head of Ops contract to support education startup in developing their strategic plan, SOP’s, and training and developing their team. Reported directly to the CEO, startup founder. Developed a financial management model to help increase revenue by 20% for the next FY and scale the company.

The Victory Corporation

ProJECT

Start-up that impacts kids through sports and educational technology

PROBLEM

There are several sports and education organizations, however, there are few that connect sports and education via in person and virtual delivery.  Even fewer organizations recognize the need for wholistic programming that are diverse and emphasize equity regardless of a child’s demographic.

Solution

Develop a start up that provides access for all children via in person and virtual programming

PROCESS

Lean/Agile Start Up

Interview with Victory Leadership

Product

Lead the build of an end-to-end HRIS custom applicant tracking system (ATS)

Problem

Client was spending too much money purchasing a la carte recruitment services; i.e., career builder, care.com, etc.  Client also did not have a centralized way of collecting applicant information and tracking them to the necessary parties.  Finally, client needed a clean way of posting job descriptions on their company website.

Need

Lead a team to create a customized ATS

Process

Prioritized Product Backlog

Product

Lead the creation of a learning management system (LMS) platform for new employees to provide training.

Problem

No formal, transparent, and standardized way of training staff, and a lack of automatic feedback once training has been completed.  Additionally, client needed a cloud to store completed training that would be visible to their employees as well as their HR department.

Process

Lead the prioritization of the product backlog 

Project

Develop multi-state national franchise presence  

Problem

Organization scaled quickly with prospective partners consistently inquiring about potential sites for seasonal camps, after school enrichments, and childcare centers

Resolution

Developed a partnership with a national franchise organization in order to get insight on how to roll out a successful multi-site franchise, and market to potential franchisee owners

Process

Attended multiple franchise conventions and developed relationships with franchise personnel

School districts, community centers, summer camps, and home school pods

Project

Ed-Tech Sports App

Problem

When COVID19 became an international pandemic it closed the doors to schools, gyms, and community centers so that organizations like Victory could not continue doing business.  Victory created an app to sell to schools, community centers, and homeschool pods.

Process

Owned the product roadmap for the successful pivot from F2F programming to SaaS, B2B and B2C

Product

Ed-Tech STEAM (science, technology, engineering, art, and math) App

Problem

Victory was contacted by a school district to create a SaaS educational technology product; to promote mentorship, diversity, and STEAM (science, technology, engineering, art, and math)

Process

Developed concept for engaging curriculum that was fueled by animation, and interactive for the child user, enabling the user to watch the video and to demonstrate what they have learned

Dr. Ivery

Project

Multiple projects to create better workflow for doctor’s office

Problem

Dr. Avery is a solo doctor who presented with the following issues; system in place to manage call volumes, market doctor’s office, hire staff, and help with maximizing the space within the office, in order to create revenue streams

Process

Dr. Avery casted vision and communicated need and problem

Porter Premiere Dermatology and Surgery Center

Project

Staff Conflict Resolution Training

Problem

Client approached with an issue with his staff not getting along, jealousy, and a lack of confidentiality.

Process

1.     Researched and identified opportunities increase morale and encourage a medical team and their corporate culture.  Created a full-day participatory training series customized for the unique challenges of this client.  Through onsite training, guided over 35 medical staff through a variety of diverse modalities to support the change they were experiencing in their office.  Completed surveys showed that 97% of the staff felt the training was productive and out of those 97%, 99% felt it would be beneficial to have PCG come back for another training course soon.

Space Coast Field of Dreams

Project

Management Services

Problem

Multi-million-dollar special needs sports park needed a managers to develop streams of revenue, plan and implement events, create sports programming, and write grants

Process

Sat down with the board of directors (decorated board with commissioners, city officials, city managers, the Mayor, and local celebrities) and asked for input on what specific needs the sports park had

Mapped out a comprehensive one-year plan to 1) create revenue, 2) increase the amount of park goers,

Eastern Florida State College

Project

Develop and launch an AS in Human Services

Problem

The college did not have the program, and it was becoming a very popular national program at most colleges and universities

Process

Presented a proposal to start the first AS in Human Service Program

INTERNATIONAL Human Services ORGANIZATION

Project

Management Services

Problem

National Association in need of a management company to run the organization.

Process

Patton Consulting Group was selected to Strategically transform the organization by executing client’s goals while exponentially increasing their revenue.